Onboarding With Librex
1. Service Agreement
The first step to choose Librex as your service partner is to sign the service agreement. If you have not received the service agreement from your dedicated Librex account manager then please fill out the form below and your representative will send you the DocuSign link.
2. Create Inventory Shipment
Since you have signed the service agreement now it’s time to create your warehouse Receiving order! Creating this order will notify our warehouse team to make your inventory receiving process easy and efficient. This will also ensure that your shipment arrives exactly as expected.
To create a shipment order you can choose the relevant service from the buttons down below.
Once you have filled out all the required information make sure to submit the form. If you have any questions about filling out the forms please reach out to your account manager. Once submitted our receiving department will send you the inventory Labels for accurate warehouse processing.
3. Label Your Inventory
It is important to attach these labels to the correct box. The items listed must match the label and products inside the package. Make sure the label is visible and readable on the package. If the Label is not placed properly it can cause delays in product receiving. If the warehouse team cannot identify the package it will be placed into inventory holding which can take up to 7 days to resolve. For any inventory that has to be put on hold, there will be a $25 fee that will apply.
Please update our sales team 14 days prior to sending your products to our warehouse.
If you are creating a removal order from Amazon it can take up to 7 business days to receive.
Due to turnaround times, it may take up to 3 business days to receive your inventory fully.
Warehouse receiving orders will be automatically canceled after 10 days of the expected arrival date. Update your account reps for any delays to avoid your inventory hold.
Shipping multiple SKUs in the same shipping box can make it time-consuming and more difficult for our warehouse team to identify correct items which can cause longer receiving times and possible errors.
It is your responsibility to mark your shipments with any hazardous, dangerous or fragile warning. Any fines by the shipping carrier will be charged to your account.
Warehouse approval can take up to 3 business days to approve inventory labels.
4. How to Integrate Your Selling Channels
Once your product has been successfully received at our warehouse. Librex's support team will assist you with the integration process. Librex offers unlimited selling channels for all of its customers.
If you don't see your selling marketplace don't worry Librex integrates with every marketplace that exists!
5. How To Access The LibrexGo Dashboard
Librex offers free access to our LibrexGo Dashboard for all clients. Where you can access your current invoices, inventory, and manage your sales by simply logging in. After your selling account has been integrated you will receive an automated email invitation for the portal to create your profile with us. Follow the steps in the email to sign up.
a. Get to Dashboard
Navigate to the Librex website. Choose LibrexGO this will redirect you to the login page.
b. Dashboard Login
Log in to the portal using the credentials you have created.
c. Explore Dashboard
Once in the LibrexGO dashboard, you can access all of your invoices, inventory, and manage your sales.